Privacy notice

Who is responsible

Atelier Ultimate International (Pty) Ltd. operates this website.

10 Induli Street
Newinbosch Estate
Stellenbosch 7600
Western Cape
South Africa

For privacy questions or requests, email learn@atelierultimate.com.

Information we collect and why

You can choose whether to send an enquiry or post a comment. To send an enquiry, provide your name, email address and subject. A message is optional. We use these details to respond and discuss the training or services you request. Please avoid sending passwords, payment details or unnecessary sensitive information.

To submit an article comment, provide your name, email address and comment. A website address is optional. We moderate comments before publishing them. Approved comments display your name and comment. Your email and optional website address are not published.

The forms cannot be submitted if you leave out a required field.

Accounts and essential cookies

Website administrators have account and authentication records. Essential cookies support sign-in and protect forms against forged submissions. Technical security information helps prevent abuse and keep the website available.

Cloudflare Turnstile

We use Cloudflare Turnstile on the enquiry form to detect automated abuse. Cloudflare processes browser and connection signals such as your IP address to perform this check. We send the verification token to Cloudflare. Your name, email address and enquiry message are handled separately by our website.

If verification is unavailable, you can email learn@atelierultimate.com. For more information, see the Cloudflare Turnstile Privacy Addendum.

How information is handled

Enquiries and comments are held in our business-managed website systems and protected recovery copies. When enquiry notifications are enabled, our Microsoft 365 business mailbox receives them. Microsoft stores our Exchange Online mailbox data at rest in South Africa. Access is restricted to authorised staff.

WhatsApp, Calendly and LinkedIn are external links. If you follow them, those providers handle information under their own policies. They are not embedded analytics services on this website. No analytics tracker is currently installed.

Your requests

Use the privacy contact above to ask for access to the personal information we hold about you, request a correction or removal, or object to processing where applicable. We may need to verify your identity before acting.

You can lodge a complaint with South Africa's Information Regulator. For instructions and contact details, see the Information Regulator's complaints page.

Protection and updates

We use access controls, encrypted connections and encrypted recovery copies to help protect information. We update this notice when our processing changes.

Retention

Our routine review periods are 24 months from receipt for enquiries and 90 days from submission for unpublished comments.

These are review periods. Staff review records and remove or anonymise information that is no longer needed. A record may need to be kept longer to complete an ongoing request, meet a legal obligation or resolve a dispute. Automatic deletion is not enabled.

Approved comments may remain with the article while relevant, subject to moderation and applicable removal requests. Administrator records support account security and accountability.

Encrypted backups are used to recover the website and are accessible only to authorised staff. An earlier backup may still contain records that have since been removed from the live website.

Effective date: 7 November 2026